Robotic process automation
Robotic process automation is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions. RPA technology consists of software robots (bots) that can mimic a human worker. RPA bots can log into applications, enter data, calculate and complete tasks and then log out.
Extended work volume
Robotic process automation is one of the most used tools nowadays, being present all around without us even noticing. It is mainly used for repetitive tasks too tedious for humans or where the human component would be inefficient. Examples are: automatic emails, call center operations, payroll processing, Shipping notifications etc.